COVID UPDATES

We thank you for your understanding and support as we try to minimise human contact for the safety of our team and customers. We will do whatever necessary to ensure we can get your order to you ASAP during this challenging time.

The Cool Rugs Team

Rug Material

NATURAL FIBRES

Natural fibre rugs add an organic look and feel to your space. They are valued for their eco friendly nature, unique look and hypo allergenic qualities.

Cotton

A soft and strong filbre that holds dye well for bright colouration. Cotton is an easy care, low maintenance option and lends itself to a lighter construction.

Wool

Wool is a popular choice for being naturally flame retardant, durable; warm in winter and cool in summer. Wool holds colour well, while maintaining it’s natural look. New wool rugs will shed lightly in the first three to six months and be low shed after this time. Shedding renews the fibre and keeps your wool rug looking fresh and new for many years. Higher quality wool will experience less shedding and be softer to the touch. You can also choose a vintage handmade wool rug, or a Tibetan hand knotted rug for a low to no shed option.

Jute

Jute is a popular choice, being very eco friendly and cost effective. Often hand braided, this material gives an organic look and is easy to style. This material is moderately soft, and is not as durable as some other materials such as wool or heat-set polypropylene. Jute is highly absorbent, so best to avoid using this material in areas that may experience spills such as bathroom, kitchen or dining rooms.

Sisal

Sisal is a popular choice for entrances and hallways as it is durable, rugged and easy to keep clean. Sisal rugs resist dirt particles and contains natural tannins (also found in tea and red wine) that control the growth of bacteria, fungi and dust mites. Sisal is the most coarse of the rug fibres, so may not be ideal for bedroom or lounge room settings.

Hemp

Hemp is a versatile fibre that is very ecofriendly, durable and stylish. Hemp fibre can be coarse or soft depending on the treatment the material receives, but all hemp will soften over time.

SYNTHETIC FIBRES

Modern technology has provided us with a huge variety of synthetic fibres, with different properties and features.

Acrylic

Acrylic is a super soft fibre that holds dye extremely well, allowing for a wide variety of colours from the softest pastel to the boldest brights. It is an excellent choice for kids rooms, lounge rooms and bedrooms. As with wool, the pile will shed slightly in the first three to six months and reduce after this time - choose a low pile acrylic rug if you want the benefits of acrylic with less shedding. This makes acrylic best suited to low traffic areas.

BCF Polypropylene

BCF polypropylene is a durable and cost effective material. The fibres are created from bi-products of the petroleum industry and can be recycled.

Heat Set Polypropylene

This type of polypropylene can be finished in many different ways to mimic more expensive natural fibres—from soft and shiny silk (Anastasia) to a matte, rugged Berber wool (Morocco). The fibre is heat set. This refers to a stage in the yarn production process whereby two or more yarn fibres are twisted together and then heated to ensure the yarns remain joined, permitting greater design flexibility and appearance.

This fibre creates the easiest care rug option around; being stain and spill resistant, non shed, easy to clean and perfect for all spaces. Heat Set Polypropylene is waterproof, and is used in outdoor rugs as both the pile and the backing.

Polyester

Polyester is a soft and shiny fibre that is usually found in shag rugs and is a low shed material.

Viscose

Viscose is a super soft and shiny fibre that can be used on its own or to add soft, shimmering touches to natural fibre rugs. Viscose will shed slightly, less so if the viscose has a loop pile construction (Twilight).

Our current order processing time from our Sydney warehouse has increased to 2-3 weeks; but rest assured we are working hard to get your order out even sooner. Thank you for your patience and understanding while we process your order within NSW Government regulations to stay safe during lock down.

Delivery Address:

All deliveries are made during normal business hours Monday to Friday. A post office box address is not accepted.

Delivery Costs:

FREE SHIPPING for all orders. The following few postcodes are excluded:

NT 822 840 845 850 852 854 861 862 872 874 880 885 886
NSW 2325 2328 2329 2580 2880 2898 2899
QLD 4183 4285 4551 4556 4570 4571 4581 4600 4650 4655 4670 4673 4674 4676 4677 4678 4703 4713 4740 4741 4750 4757 4801 4804 4806 4816 4817 4819 4820 4821 4822 4823 4824 4825 4828 4829 4830 4850 4852 4854 4855 4856 4858 4859 4860 4870 4871 4872 4873 4874 4875 4876 4878 4880 4881 4885 4886 4887 4888 4890 4891 4895
SA 5373
WA 6798 6799 6850
TAS 7255 7256 7257

 

Please contact us for shipping quote if you want delivery to these postcodes. In rare cases, shipping cost might become much higher than what we can offer as free. In these cases, we will contact the customer to discuss options.


Delivery Times:

All our rugs are dispatched within 2 - 3 weeks. The delivery time depends on the delivery location. Generally, the delivery time after dispatch is:

Sydney,  Melbourne, Brisbane,  Adelaide METROPOLITAN areas 3-8 days
Sydney,  Melbourne, Brisbane  OUTER METROPOLITAN/REGIONAL areas 4-10 days
QLD,  NSW, VIC, SA (regional  areas) & TAS 6-10 days
WA & NT 8-17 days