We thank you for your understanding and support as we try to minimise human contact for the safety of our team and customers. We will do whatever necessary to ensure we can get your order to you ASAP during this challenging time.

The Cool Rugs Team

Customer Reviews

Based on 655 reviews
Denim rug


Amazing look and great service. Strongly recommend!

The rug is amzing!

The rug is exactly what I was looking for. I think Coolrugs communications could improve as I didn't have any notification on my order and I needed to ask them after 2 weeks of buying it. But other than that, the rug is fantastic. I recommend it.

Rug Culture Broadway 935 Ivory
Ekaterina Korotkikh

Nice quality rug, very soft, stylish. Looks gorgeous in my living room.

Babylon 211 Grey
Karamjeet Grewal

Love my rug very reliable

Oxford Mayfair Contrast Rust Rug

Saffron 44 Grey Rug
Elizabeth Smith

The rug I purchased is just perfect! I am thrilled with the colour and the quality and look forward to buying from you again.


Fast shipping .
Absolutely perfect.
Thank you

Museum Huxley Multi Coloured Rug

Evoke Diamond Grey Transitional Rug

Looks beautiful in my home, very modern fits in well with interior decor.

Runner rug

Very happy!

Odyssey 110 Blue
Anita Scurrah
Happy with purchace

I ordered the Odyssey 110 Blue rug. It was a little more sheen than I was expecting but the colours are gorgeous and it’s really soft. I have found the company very responsive to emails and easy to deal with.

Laguna Silver
Sue Kent
Very nice rug

Very happy with purchase, great colour very soft, prompt delivery

Absolutely in love 😍

Very happy with the rug purchased from cool rugs, it’s lovely quality and delivery was quick

City Monet Stunning Violet Rug
Jennifer Young-Mills
Happy Customer

Very happy with Cool Rugs. Easy process to order . Good delivery time . The product is true to picture presented . Very soft on the feet.


I love my rug, such good quality and the colours are perfect for my living space

Looks great.

Very happy.

Skandinavian 300 Grey Rug

Rug was delivered promptly and well packaged. The rug was perfect and exactly as ordered and great quality. I am very happy with my purchase, the rug looks amazing! Oh and I saved $300 with Cool Rugs as it was more expensive for the exact rug from another online supplier. Thank you Cool Rugs.

Very happy

Absolutely beautiful and such great quality

very happy with my new rug. Colour true to that on the website

Gotta love this company

Soo happy with my new rug this is my second purchase from cool rugs exactly what I expected great colour & quality fast delivery even in these tough times I definitely recommend this company well done 👌


Absolutely adore this rug, the quality, colours and thickness are absolutely spot on! Will definately purchase from CoolRugs again

Our current order processing time from our Sydney warehouse has increased to 2-3 weeks; but rest assured we are working hard to get your order out even sooner. Thank you for your patience and understanding while we process your order within NSW Government regulations to stay safe during lock down.

Delivery Address:

All deliveries are made during normal business hours Monday to Friday. A post office box address is not accepted.

Delivery Costs:

FREE SHIPPING for all orders. The following few postcodes are excluded:

NT 822 840 845 850 852 854 861 862 872 874 880 885 886
NSW 2325 2328 2329 2580 2880 2898 2899
QLD 4183 4285 4551 4556 4570 4571 4581 4600 4650 4655 4670 4673 4674 4676 4677 4678 4703 4713 4740 4741 4750 4757 4801 4804 4806 4816 4817 4819 4820 4821 4822 4823 4824 4825 4828 4829 4830 4850 4852 4854 4855 4856 4858 4859 4860 4870 4871 4872 4873 4874 4875 4876 4878 4880 4881 4885 4886 4887 4888 4890 4891 4895
SA 5373
WA 6798 6799 6850
TAS 7255 7256 7257


Please contact us for shipping quote if you want delivery to these postcodes. In rare cases, shipping cost might become much higher than what we can offer as free. In these cases, we will contact the customer to discuss options.

Delivery Times:

All our rugs are dispatched within 2 - 3 weeks. The delivery time depends on the delivery location. Generally, the delivery time after dispatch is:

Sydney,  Melbourne, Brisbane,  Adelaide METROPOLITAN areas 3-8 days
Sydney,  Melbourne, Brisbane  OUTER METROPOLITAN/REGIONAL areas 4-10 days
QLD,  NSW, VIC, SA (regional  areas) & TAS 6-10 days
WA & NT 8-17 days