Customer Reviews

Based on 631 reviews

Atrium Polo Round Bleach

Nomad Pure Wool

Very pleased with this vibrant gorgeous colours rug. 👍👏


I couldn't be happier with my rug. It looks beautiful. Thank you for prompt delivery and perfect packaging.

Lovely rug

I wasn't sure if it would be suitable for inside but I love it, it's a thin and very sturdy rug, excellent to keep clean and great feel on your feet, and offering a little protection against cold coming up through the floor.

Loved the rig

First time l ordered something on the internet. Was really nervous but when the carpet came, although was very creased which hopefully will settle down, l could not be anymore happier. Great colour. Thank you

Excellent quality

Very happy with quality of the rugs :)

Babylon 207 Blue
Kate Evans
Beautiful Blue Bungalow

Love love love this rug! It’s so soft, gorgeous pattern and the colours are stunning. 💙


Love this rug, great quality and good value !

Loverly rug

Just what I wanted.


This rug works perfectly with my decor. It is soft under foot and the range of available sizes makes selection easy.


Great service
very helpful
Great after service
Good quality mats
You get what you ordered

Nomad Pure Wool Flatweave 31 Grey Runner

Excellent rug

Never quite know what you are going to get when ordering on-line but rug exactly as shown and really good quality. Very happy.

Great choice

This rug works perfectly with my mid grey lounge and driftwood toned flooring.

Floor Rug

So happy with my floor rug it looks beautiful and is a great size too thanks so much really love it.

Lovely rug. Very happy.


A beautiful rug - lovely soft range of colours that work perfectly with my decor in my guest bedroom.

Better than I expected!

This rug is a lot softer than expected. U can’t really see the thickness of it online but it is really lovely and soft to sit on. We bought this because our flat rug was so uncomfortable for our one year old, he now loves it and we can play on it. Also the base colour is beigey yellow which is very good at hiding spills! And the more muted side has a bit of soft peach pink which makes it look really lovely! I will buy from cool rugs again. Communication was very good also, because of Covid it took a little longer to receive but I emailed my concerns and they straight away got back to me letting me know it will be dispatched shortly.


Exactly as shown on website.
Love it ,will be ordering more

Dreamscape Progress Modern Sage Rug
I really love it!

I recently purchased the Dreamscape rug in sage. Whilst it took a little longer to arrive than I hoped, it is absolutely beautiful. The colours and pattern are amazing. I would definitely buy from Cool Rugs again. Thank you!

Levi Hannah Natural Grey Rug

Soft enough to sleep on

Love this rug!!! Soft, strong, classy and warm! Family of 4 humans & 3 dogs everyone loves it. Both kids and adults are walking around barefoot!

Eternal Whisper Dots Multi Runner Rug

Outstanding Quality and Value

I paid approx. 40% less than I would have for exactly the same rugs at the local carpet and rug shop, and even they had a 3-4 week delivery timeframe. Cool Rugs had mine at my door within a week. Fantastic!

Beautiful rug

I bought the Scandinavian 300 grey rug, the biggest size available. It was a risk to buy online from a place I’ve never purchased from and the amount I spent was in the thousands… but it was so worth it! My rug arrived within weeks, the size and quality is just amazing! I’m so happy with it! I can’t recommend this company enough

Our current order processing time from our Sydney warehouse has increased to 1-2 weeks; but rest assured we are working hard to get your order out even sooner. Thank you for your patience and understanding while we process your order within NSW Government regulations to stay safe during lock down.

Delivery Address:

All deliveries are made during normal business hours Monday to Friday. A post office box address is not accepted.

Delivery Costs:

FREE SHIPPING for all orders. The following few postcodes are excluded:

NT 822 840 845 850 852 854 861 862 872 874 880 885 886
NSW 2325 2328 2329 2580 2880 2898 2899
QLD 4183 4285 4551 4556 4570 4571 4581 4600 4650 4655 4670 4673 4674 4676 4677 4678 4703 4713 4740 4741 4750 4757 4801 4804 4806 4816 4817 4819 4820 4821 4822 4823 4824 4825 4828 4829 4830 4850 4852 4854 4855 4856 4858 4859 4860 4870 4871 4872 4873 4874 4875 4876 4878 4880 4881 4885 4886 4887 4888 4890 4891 4895
SA 5373
WA 6798 6799 6850
TAS 7255 7256 7257


Please contact us for shipping quote if you want delivery to these postcodes. In rare cases, shipping cost might become much higher than what we can offer as free. In these cases, we will contact the customer to discuss options.

Delivery Times:

All our rugs are dispatched within 3 - 5 business days. The delivery time depends on the delivery location. Generally, the delivery time after dispatch is:

Sydney, Melbourne, Brisbane  3-5 days
ACT, Regional NSW, VIC & QLD 3-7 days
Perth, Adelaide 5-7 days
TAS, Regional SA, WA & NT 7-10 days